What is the Path to Activation?

In 2018, Stanford Health Care will open its doors to patients at 500 Pasteur Drive (500P), one of the most advanced health care facilities in the world. Bringing a hospital online takes years of planning and coordination to ensure when patient #1 walks in the door, it’s all about the patient.

Please use this page to access Path to Activation resources, find Activation-related news and information and download  materials to help you inform your team about the Path to Activation.

Meet the 500P Activation Committee Members

Frequently Asked Questions

General

WHAT IS THE PATH TO ACTIVATION?

The Path to Activation is the name for the process of preparing and executing the plan to move into the new hospital facility at 500 Pasteur Drive (500P). This effort will require participation of all hospital staff in some manner, with some staff having a much more involved role than others.

WHAT IS THE TIMELINE FOR THE PATH TO ACTIVATION?

The Path to Activation consists of four phases which are described below.

The first phase, called Transition, has already begun. During Transition, hospital staff at every level make detailed plans about how they will perform their work with the new space and equipment at 500P. They also plan for Move-In Day.

During the second phase, called Activation, hospital staff begin putting their new work plans into action, and in the final months of Activation perform three “dress rehearsals” to simulate Move-In Day.

The third phase is Move-In Day,  the day when staff are responsible for safely and efficiently transferring everything to the new hospital, including patients.

The final phase in the Path to Activation is Stabilization, which occurs in the first months of occupying the new hospital facility. During Stabilization, hospital staff will refine and improve the plans they created and implemented during Transition and Activation using their newly acquired working experience of the new hospital facility.

WHAT IS MY ROLE IN THE PATH TO ACTIVATION?

Everyone will have some role in the transition and activation process. Your leadership will help inform you of when and how you will take part. SPTS will be reaching out to communicate next steps.

Volunteers are welcome to self-select to become more involved in this process. You are the experts, and you will be relied upon to review resources, visit the activation website and communicate your learning. Please also feel free to contact the SPTS team with any questions to which you cannot find an answer.

WHAT IS MY NEXT STEP IN THE PATH TO ACTIVATION PROCESS?

Your next step depends on your department. Transition Strategy will coordinate with your leadership, who in turn will fill you in on your specific duties.

HOW CAN I BE MORE INVOLVED IN THE PATH TO ACTIVATION?

Great question! Be proactive and talk to your leadership. Certain Activation Committees still need some additional membership.

Roles

HOW WILL STAFF WITH A ROLE IN ACTIVATION BE IDENTIFIED?

Everyone will have some role in the Path to Activation. Transition Strategy will be coordinating with your leadership, who will in turn ask for your assistance in the process.

WHO IS THE POINT PERSON FOR THE PATH TO ACTIVATION?

Transition Strategy, lead by Administrative Director Susan Ganz, is orchestrating the Path to Activation process. However there will be leaders at every organizational level managing Activation for their teams, and they will be your go-to for many Path to Activation questions. Additionally, we encourage all staff to utilize www.futurestanfordhospital.org.

HOW IS PATH TO ACTIVATION OVERSIGHT ORGANIZED?

The Path to Activation process is governed by the 500P Activation Committee, which consists of the co-chairs for each of the eight subject-matter committees involved in Activation. Click here to view the 500P Governance infographic, which can also be found on the Resources page of www.futurestanfordhospital.org.

WHO WILL LEAD THE ACTIVATION COMMITTEES?

The leadership of the 500P Activation Committees is as follows:

  • 500P Activation Co-chairs: Wendy Foad, RN; Susan Ganz; Ann Weinacker, MD
  • Patient Care Services: Gretchen Brown, Tim Morrison
  • Interventional Platform: Dr. Sam Wald, Wendy Yick
  • Support Services: John Cunningham, Helen Wirth
  • Ancillary Services: Anna Dapelo-Garcia, Shirley Weber
  • FF&E/Logistics: Grace Hsu, Gary Walker
  • HR/Marketing/Education: Kety Duran
  • Patient Experience: Balaji Ramadoss, Alpa Vyas
  • IT Services: Charles Aunger, Wade Carroll

WHAT WILL THE PATH TO ACTIVATION REQUIRE OF SERVICE LINE STAFF?

It is important that service line staff have a strong understanding of the Path to Activation in order to serve as ambassadors for the project and be able to answer patient questions. Additionally, as workflows are developed some service line staff will be directly engaged in the Path to Activation process.

HOW WILL THE CONSTRUCTION TEAM BE INVOLVED IN ACTIVATION?

The construction team  has an important role to play in the Path to Activation. Construction representatives sit on some of the Activation committees, and as experts on the structure of 500 Pasteur Dr. (500P) they will also demonstrate how the building works and coordinate key elements of Transition and Activation Activity.

HOW WILL “BUSINESS SIDE” EMPLOYEES BE INVOLVED IN THE PATH TO ACTIVATION?

All staff will have a role in the Path to Activation related to their area of work. For example, business side employees will have a role in examining the admitting process, staffing and business finance considerations at 500P, among other things.

Resources

WHO WILL BE LOOKING AT THE NEED FOR STAFF BACKFILL?

All of the department managers, directors and senior leaders will be tracking the need for backfill.

WHAT RESOURCES OR BUDGET WILL BE PROVIDED TO ASSIST WITH WORK RELATED TO THE PATH TO ACTIVATION?

There is a draft budget that will be reviewed with each of the directors overseeing the areas to be engaged in the Path to Activation process.

Transition Strategy has some budget to assist with Activation-related activity; however, the Path to Activation will largely call upon existing resources and expertise.

WILL NEW HIRES AND STAFF BE BROUGHT ON?

Yes, new hires will be required to manage the additional capacity being created by 500 Pasteur (500P).  The numbers and types of new hires will be determined as part of the Activation process, and will be brought on as necessary throughout.

WHAT IS THE COST CENTER FOR ACTIVATION-RELATED WORK?

The cost center is being established as is the process by which additional resources allocated.

WHO SUPPORTS THE FUNCTIONS OF PERSONNEL INVOLVED IN THE PATH TO ACTIVATION WHILE THEY PERFORM THEIR ACTIVATION ROLES?

Teams will need to collaborate and leverage their existing resources to move the Activation process forward. Staff will have enhanced responsibilities during Activation. New resources may be made available as necessary. These needs will be identified as the process progresses.

HOW WILL WE CONTINUE NORMAL HOSPITAL OPERATIONS WHILE WE WORK ON ACTIVATION?

Continued patient-serving excellence is always a priority. Teams will need to collaborate to leverage their existing resources to ensure continued operations while also preparing to move to the new facility.

WILL WE HAVE ADEQUATE TIME AND SPACE FOR CROSS-FUNCTIONAL TRAINING?

Yes. A lot of training will occur prior to and during Evolution sessions that are planned in the final months leading up to Move-In Day.

Timing

HOW LONG BEFORE OPENING CAN STAFF HAVE HANDS-ON PRACTICE WITH THE TECHNOLOGY THAT WILL BE DEPLOYED IN 500P?

There will be opportunities to trial new technology starting in 2016, and training and practice will be part of the run-up to Move-In Day.

WHEN WILL TECHNOLOGY SELECTION BE FINALIZED FOR 500P? CAN I STILL HAVE INPUT?

Technology has already been selected for the new facility is now being validated, with a few notable exceptions where validation has changed to meet new service requirements.  Existing standards are being extended to the new facility.

HOW LONG WILL LICENSING TAKE?

The licensing process has been factored into the Path to Activation schedule, and will occur between the Evolution events and Move-In Day.

WHEN CAN STAFF SCHEDULE TOURS OF 500P?

Construction tours of 500P are held on Thursdays. More information can be found on the Resources page of this site. Additionally, tours of the completed space are part of the Path to Activation schedule, and will occur once construction is complete in the second half of 2017.

HOW CAN I GET PATIENTS ON EACH PATH TO ACTIVATION WORK GROUP?

There are six patient/family members identified and engaged in the Path to Activation work groups. Adding addition input from this group will be evaluated based on need.

WHEN WILL WORKFLOW DESIGN START? WHEN WILL IT BE COMPLETE?

Workflow design is a critical part of the Path to Activation process for many work groups. The timing of this work will depend on your particular department, and will be guided by your team leadership. Workflow design for flows that are equally prevalent in 300P and 500P began in April 2015, and task forces will continue to work throughout the Path to Activation process.

PROCESS IMPROVEMENT IS CONTINUOUS - HOW DO WE ADDRESS WORKFLOW CHANGES THAT WOULD NOT BE SUPPORTED BY THE NEW FACILITY?

Workflow planning is no necessarily facility specific.  Workflows should be examined and optimized currently and going forward.  All workflows will be addressed during the Activation process.

WHAT SERVICES WILL BE PROVIDED AT THE NEW FACILITY?

The full suite of services offered at the current facility will be offered at the new facility along with certain enhancements, including a new, healing-oriented space and cutting-edge technology that will assist with innovative new treatments.

WHAT PATIENT EDUCATION IS BEING DONE REGARDING ACTIVATION?

Patient education is an important part of the Path to Activation process. The Art Wall located in the entryway of 300P is one resource that has been put forth for patient consumption. Patients are also invited to participate in construction tours, and some receive weekly construction updates. We encourage staff to become knowledgeable about the Path to Activation so they can serve as effective ambassadors to patients.